Bring together the power of conversational AI and automation. Let your customers and teams interact naturally — while the system gets the work done behind the scenes.
Try Now
Conversational Agents for Every Context
From internal teams to global audiences — deploy the right agent that fits your communication ecosystem.
Private Agents
Empower Your Enterprise with Secure, Internal Conversations
Private agents are designed for restricted use, with access limited to authorized personnel or specific entities. They are suitable for handling sensitive and proprietary information in a secure, closed environment.
Use Cases:
- Employee self service or support
- Proprietary knowledge base
- Healthcare - Patient or doctor interaction
- Personal assistant
Public Agents
Engage Your Customers — Anywhere, Anytime
Public Agents are your brand's digital voice across web, WhatsApp, and more. They deliver instant, consistent, and personalized responses to customers — boosting engagement, satisfaction, and conversions around the clock.
Use Cases:
- Customer Support
- E-Commerce Shopping Assistance
- Government Services
- Appointment Booking
Partner Agents
Extend Intelligence Beyond Your Organization
Partner Agents bridge the gap between you and your ecosystem — vendors, dealers, or distributors. Enable seamless communication, faster issue resolution, and smoother collaboration while maintaining full control and visibility.
Use Cases:
- Dealer / Distributor Support
- Partner Onboarding and Training
- Order Management & Training
- Vendor Collaboration and Issue Resolution
AI Agent Features
Explore the list of feature that IB-X chatbot agents has to offer
Ingestion Intelligence
Custom pipelines for PDFs, web pages, images, videos, and APIs.
Your Data, Your Control
Host your own LLM with no third-party data sharing.
Voice Interaction
Select from multiple voice personas.
Smart Sentiment Switch
Automatically escalate to human agents when needed.
Trace Every Interaction
Complete audit logs for visibility and accountability.
Empowered Agent Actions
Execute workflows without leaving the conversation.
Pre-Defined Templates
Drag, drop, deploy — ready in minutes.
Stories of Impact
Discover how intelligent conversational agents transform customer experiences and drive business results.
Service Booking Automation
AI-powered chatbot enabling 24/7 automated service bookings across multiple channels with 75%+ success rate and 30% reduction in staff workload.
Customer Support AI Chatbot
Intelligent automation with action detection and sentiment analysis achieving 40% improvement in customer satisfaction and 35% reduction in agent workload.
How IB-X Conversation Agent works
Deploy AI solutions tailored to your business needs.