The organization regularly hires across engineering, manufacturing, sales, and support roles, leading to high volumes of resumes, manual coordination, and delayed hiring cycles.
Business Challenge
The recruitment process was largely manual and fragmented, resulting in:
- Hiring requests submitted via emails or spreadsheets
- Delays due to back-and-forth approvals
- Manual resume search across multiple job portals
- High dependency on HR teams for repetitive tasks
- Poor candidate experience during screening
- Missed follow-ups and delayed communications
The organization needed a solution that could:
- Standardize hiring workflows
- Reduce manual effort
- Improve candidate engagement
- Speed up the overall recruitment lifecycle
Solution: IBX-Powered Intelligent Recruitment
The organization implemented IntelliBuddies IBX to automate and orchestrate the end-to-end recruitment process using:
- Workflow Agents for process orchestration
- RPA Agents for resume sourcing and communication
- Conversational Agents for candidate screening
How IBX Works - End-to-End Flow
Hiring Managers submit requirements either by:
- Sending an email with the job description, or
- Filling a structured eForm designed using IBX
The hiring request is routed to HR for approval. IBX manages:
- Approval routing
- Notifications
- SLA tracking
Once approved:
- IBX RPA Agents log in to leading job portals
- Search for profiles matching the job criteria
- Fetch and consolidate relevant candidate profiles
- A task is automatically assigned to the Hiring Manager
- Shortlisted profiles are reviewed within IBX
- Selected candidates are marked for screening
IBX RPA Agent sends emails to shortlisted candidates. Each candidate receives:
- A personalized message
- A unique screening link
If candidates do not complete screening:
- IBX automatically sends reminders
- No manual tracking by HR teams
Candidates click the screening link. An AI-powered Conversational Agent engages them in natural dialogue. The agent:
- Asks screening questions
- Collects candidate information
- Clarifies responses conversationally
- Screening data is automatically compiled
- HR and hiring teams review responses
- Final shortlisted candidates are invited for interviews
Conclusion
By implementing IBX, the consumer electronics manufacturer transformed recruitment from a manual, HR-heavy process into an intelligent, automated, and candidate-friendly experience.
IBX enabled the organization to:
- Hire faster
- Reduce operational overhead
- Deliver a modern candidate experience
- Scale recruitment without increasing HR workload