Label Generation Tracking

Background

In the logistics packaging industry, efficiency and accuracy are paramount. Companies like FedEx rely on streamlined processes to ensure packages are shipped promptly and reach their destinations without error. One crucial aspect of this process is label generation, which involves creating and attaching labels to packages for identification and tracking purposes.

Currently, at FedEx, the label generation process involves manual steps that can be time-consuming and prone to human error. A FedEx employee, is responsible for monitoring the status of job finishes in the DSCO portal and managing the retrieval and processing of label data. This process involves checking for emails from DSCO support, extracting CSV files containing label information, renaming files, and ensuring they are placed in the correct folder for FedEx's system to recognize and process.

Process Flow

Following are the critical steps in the FedEx labeling generation process flow that synergize for accurate and efficient label creation and application. Other logistics processes such as package tracking, customs clearance, and delivery optimization can also benefit from the IntelliBuddies platform, ensuring seamless implementation of policy-driven procedures throughout the organization.

Solution

To streamline and automate the label generation process at FedEx, the IntelliBuddies RDA platform was implemented. This intelligent robotic process automation (RPA) solution can perform the necessary tasks involved in downloading, processing, and transferring label data, reducing manual effort and minimizing the risk of errors.

• Login and Email Monitoring: The IntelliBuddies buddy will log in to members mailbox and monitor incoming emails from DSCO support with the subject 'Order export result'.
• CSV Extraction: Upon detecting an email matching the specified criteria, the RPA buddy will extract the CSV attachment containing label data from the email.
• File Renaming: The buddy will rename the extracted CSV file to 'Chewy – Export – Moderna.csv', ensuring consistency and compatibility with FedEx's naming conventions.
• Folder Management: Before copying the renamed CSV file, the buddy will check the folder monitored by the FedEx application for the previous day's CSV file. If a file is present, the buddy will delete it to avoid confusion and ensure that only the latest data is processed.
• File Transfer: Finally, the bot will copy the renamed CSV file to the designated folder monitored by the FedEx application for label processing.

By automating these steps, the IntelliBuddies RDA platform streamlines the label generation process, eliminating manual intervention and reducing the risk of errors. Employees can now focus on other tasks knowing that label data is reliably processed and transferred to FedEx's system in a timely manner.